Kerry Group is a global leader in food ingredients, consumer foods and flavours. They needed a logistics service provider who understood the issues involved with the transport of food and dairy, and who was fully accredited. Kerry also needed an organisation to help maintain its inventory, warehouse and distribution demands.
Wettenhalls introduced a project team to establish all of Kerry Group's logistics requirements, who then executed a major relocation plan. From there, a number of number of system reports for inventory control were developed, including an on-line inventory management system. In addition, Wettenhalls provided dedicated staff and resources to the daily operations.
Kerry saw a marked increase in warehouse productivity, transparent and effective warehouse management, and the ability to service all logistics elements with an increased level of customer service.
Logistics Issue
- Ongoing business growth created segmented and inefficient operational platform
- Poor inventory controls / slow response capability / higher cost to serve
- Complex (internally generated) IT operations system
What We Did
- Conducted an end to end supply chain review and put forward proposed go forward strategy
- Consolidated all inventory on to one dedicated (multi user) site.
- Developed a complex system interface, enabling joint system interaction
- Consolidated all transport activity (Metro / Wharf / Regional / Interstate)
- Introduced improved service standards / operating environments / performance targets.
- Implemented the complete footprint within a 6 week period
Outcome Benefits
- Reduced overall cost to service by 11%
- Improved customer service performance (both internally and externally) to the highest levels
- Established a physical footprint that can support all future growth plans